by Guest » Tue Aug 05, 2008 09:36 pm
Okay, went and got an estimate from a Geico express site today for a 2008 Toyota Matrix. The car is about 5 months old and has 5,000 miles. They want to give me aftermarket parts on a practically new car. Even worse, the shop that's attached to the Geico Auto Repair Express site is a certified Toyota repair shop.
1. Isn't a 5 month old car new enough to get certified parts?
2. Doesn't a certified shop have to use certified parts?
3. Do I have any recourse here? Is there any sort of leverage when dealing with a Geico adjuster? Does the lawyer card work? How about mentioning that I work for a local newspaper?
1. Isn't a 5 month old car new enough to get certified parts?
2. Doesn't a certified shop have to use certified parts?
3. Do I have any recourse here? Is there any sort of leverage when dealing with a Geico adjuster? Does the lawyer card work? How about mentioning that I work for a local newspaper?
Posted: Sun Jan 18, 2009 01:49 pm Post Subject:
Yes goodnatured it has been really informative. I still remain with the same opinion but there have been a lot of good points made in this post.
Posted: Sun Jan 18, 2009 03:11 pm Post Subject:
It does make sense, you start out with genuine toyota and then end up with a mix of parts that are not what toyota can guarentee, that is like me saying that I will back up or insure your work and I don't even know you. You use cheaper material, less knowledgable people and etc. At least if they keep it genuine toyota they can track the faults if any occur. Doing it just to save money is crap on the insurance company's end.
Posted: Sun Jan 18, 2009 05:10 pm Post Subject:
To a point GN...it saves you in insurance in so many ways but I am not going this arguement rtoute again...once is enough.
Posted: Mon Jan 19, 2009 03:25 pm Post Subject:
It does make sense, you start out with genuine toyota and then end up with a mix of parts that are not what toyota can guarentee
You end up with what quality minded repairers refer to as a frankencar.
Policies use to promise to restore your vehicle to pre loss condition by reasonable and necessary means. Now most policies promise only to retore your vehicle's function as reasonably determined by a person who does not repair vehicles.
Posted: Tue Mar 31, 2009 03:43 am Post Subject: Aftermarket parts on a new car
GEICOS Policy as told directlt to me by the GEICO REP givin a repair estimate on her camery New and still under factory Warranty that GEICO states in their Policy that they will use AM parts to do repairs. When asked where they procure their parts he could not tell me, buthe said he knows they are just as good as the original Toyota parts.
I'm not buying none of it. On a new car this should not happen.
Avia
Posted: Tue Mar 31, 2009 09:24 am Post Subject:
Hi,
I've read about a couple of cases online. One of it shared how Geico had intended to send a new honda civic car to their body shop since they wished to place AM body parts in it. They were unwilling to send it to the Honda body shop, while Honda stuck to their deal that if the owner didn't use their authorized body shop then the warranty would be void.
It's like any other insurer trying to get the repairs settled with as 'low' as possible. So, I think it's up to the customer to get into the details of the repairs and then check for himself if he's satisfied with the functions of the repaired parts. PalinRome
Posted: Tue Mar 31, 2009 09:51 am Post Subject:
Charles, I think you need to re-read the policy documents to clarify whether or not the insurer is allowed to use the AM parts for repair. At many times the insurers would use the aftermarket parts to repair the vehicles. Also, the state laws regarding the use of AM parts in repairing vehicles would govern this issue as well. And, most state would allow it.
However, if the car is still under the valid warranty, you may prefer to take it to the Toyota dealer.
Posted: Tue Mar 31, 2009 01:24 pm Post Subject:
.
.
Charles, I think you need to re-read the policy documents to clarify whether or not the insurer is allowed to use the AM parts for repair. At many times the insurers would use the aftermarket parts to repair the vehicles. Also, the state laws regarding the use of AM parts in repairing vehicles would govern this issue as well. And, most state would allow it.
Well Simon...
The best way to summarize your comment is:
Its amazing what high power Lobbyist backed by the Trillion Dollar insurance industries Wealth & Influence can accomplish through effective legislation...! Yep... keep them Profits a rising. errr I mean, Premiums down.
That's my 2¢ worth for now. ( maybe ± a couple ¢ ) :)
FK,
Posted: Tue Mar 31, 2009 11:50 pm Post Subject:
I've read about a couple of cases online. One of it shared how Geico had intended to send a new honda civic car to their body shop since they wished to place AM body parts in it. They were unwilling to send it to the Honda body shop, while Honda stuck to their deal that if the owner didn't use their authorized body shop then the warranty would be void.
Not sure where you read this but your probably paraphrasing it incorrectly. An insurance company cannot make the owner of the vehicle take it to a non-Honda repair shop (also, there is little point since the same amount is paid regardless of where it's repaired). Then can encourage people to take it to their preferred shops, though.The part that you gloss over is that no manufacture is going to warrenty other peoples parts. The maker of those parts are going to warrenty them. Also, the bumper to bumper warrenty still exists on the vehicle... it's just the AM parts that are not going to be warrantied.
Posted: Wed May 06, 2009 01:57 pm Post Subject:
Reported in the Chicago Tribune
The three-judge appellate panel disagreed, however, saying the plaintiffs "presented sufficient evidence for a reasonable juror to conclude that aftermarket parts are not of like kind and quality to (original manufacturer) parts and that American Family breached its contacts with its policyholders when it paid to return the damaged vehicle to pre-loss condition based on the nature and cost of aftermarket parts."
The case has been sent back to the trial court to consider additional relief, attorneys fees and the process for distributing the verdict to plaintiffs.
Somebody finally gets it! Ain't nothin like the real thing, Baby!
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