at odds over CCC valuation

Posted: Tue Aug 12, 2008 06:07 am Post Subject:

I'd also _highly_ recommend that you obtain a copy of the CCC report and review it to make sure the information they used on your vehicle was correct. That is, were all the options considered and was the correct mileage used. I'd then also review the comp vehicles they used to make sure they were very close to your own. You can also call the places that were selling those vehicle to confirm their condition. Lastly, CCC can be asked by the insurance company to expand the search area if needed.

Posted: Tue Aug 12, 2008 09:10 am Post Subject:

Well, its not unusual for the ACV to differ between the different methods used to determine it.

CCC normally conducts a survey within the locality where the car is located and depending upon the value offered by the used car dealers calculates the amount. Hence, you should do as tcope has suggested, get hold of the estimate and check if all the options were included properly in it or not.

~Jeremy

Posted: Tue Aug 12, 2008 09:58 am Post Subject:

Hey, you can obtain the quotes on the vehicle from some of the local used auto vendors and can negotiate the value with the insurance company. Well, try to get the quotes in writing.

IMO first you should let the insurer know that you're not satisfied with the offer made to you and request for the estimation.

Difference of $4,000 is quite a big margin, I seriously feel that they have missed out some of the features that may have influenced the value further.

Posted: Tue Aug 12, 2008 10:28 am Post Subject:

I'd be happy to run it for you, I've got 19,575.00 so far but need to know the following: automatic?, navigation system? with or without cruise, theft RECOVERY system, let me know those, and the part of the country you are in....you're mileage is a hard (minus) $1,375.00 hit to the value...also did it happen in August or July? (I've ran it in July)....let me know...

Tcope is right though get a copy of that report and look it over very very carefully, also call the comps...to make sure they are/were the same as your vehicle....

Posted: Tue Aug 12, 2008 01:35 pm Post Subject:

Thanks for the posts, it's an auto transmission, which CCC says in a -500$ feature as most people wouldn't want it. it had cruise and nav, no theft recovery system. Also, CCC deducted -2158$ for the mileage which seemed high to me. we are in Arizona and the accident happened August 2nd. They are also saying that taxes & license are part of the ACV and I'm contending that those are added after the ACV is agreed on. What would be the accepted practice for the taxes & license?

I'm so glad I found this web site, it's great to have 3rd party professional opinions!

Posted: Tue Aug 12, 2008 03:07 pm Post Subject:

Poster, you may look at the report and see what condition they are basing their valuation. I have yet to see a ccc report that the insurer thought the car was exceptional or clean. They tend to lean towards average condition which may be slighting your car's value.

I too have seen many of those comps to not be even close to your actual vehicle.

Posted: Tue Aug 12, 2008 03:23 pm Post Subject:

A CCC report can be ran with the sales tax included or not... so it's important to check this. I've never seen CCC report any other fees but I suppose they could be included. Not sure about AZ but you think usually included are sales tax, registration, tags and title fees... expenses incured to replace the vehicle.

-$500 for an auto... that is funny. I guess on such a sports car most people would want a manual.

I think that is high mileage. I'd think something around 48,000 would be average. You are taking a big hit there, I'm sure.

Posted: Tue Aug 12, 2008 08:32 pm Post Subject:

I come up with $19,725.00.....

They are also saying that taxes & license are part of the ACV and I'm contending that those are added after the ACV is agreed on

I too have seen many of those comps to not be even close to your actual vehicle

Posted: Wed Aug 13, 2008 12:10 am Post Subject:

I also agree, the comps on a CCC report can be less then desirable. I think most adjusters know this and, if allowed, they can be talked into correcting those amounts. OP, if I were you I'd see if you can get the adjuster to have CCC expand their search or even do it manually. I'm betting if they were to ask CCC to do a manual search that the prices would come back higher.

I never did like CCC.

Posted: Wed Aug 13, 2008 06:51 am Post Subject:

Hi,
I'm not surprised when tcope even has to say this..

I'd also _highly_ recommend that you obtain a copy of the CCC report and review it to make sure the information they used on your vehicle was correct.