by Monica » Fri Jul 25, 2008 09:30 pm
We are the lien holder of a vehicle that was stolen from one of our customers the vehicle has been recovered and it is a total loss. The insurance company want give us the check? It has been 90 days already and is it true that if we do not receive the money in 30days that the ins. company owe us the money plus 20% if its been that long?
Posted: Fri Jul 25, 2008 10:16 pm Post Subject:
I don't know of any state that has this type of law. You don't have a contract with the insurance company... they only have a duty to protect your interest when they make a payment. If the owner of the vehicle pays every month and has not been paying, you could pursue that party under the terms of your contract. Perhaps this would help speed up the claims process.
How long has it been since the insurance company determined that the vehicle was a total loss?
Posted: Mon Jul 28, 2008 11:13 am Post Subject:
Hi! as far I know the insurance company is required to operate under good faith and is expected to release the claim check as soon as it can, however, at times it may take little longer to investigate into a matter.
keep faith!!
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