Progressive reps not professional

by ankit123 » Wed May 18, 2011 12:42 am

I provided Prgressive insurance company all the details of my claim. They juggled me with different reps.And, at the end did not pay me the claim amount. Very unprofessional reps. Dont go with progressive.

They Provided the estimate and told me to give the car to the Body shop whichever I select or Progressive approved. I took my car to the Body Shop and their claims rep came and inspected the car and said everything is good and they will release the payment to the car Body shop directly. Once the job was completed, they called me and said they are investigating and will not release the payment.I paid the money out of pocket. I called them for 3 months and they juggled me with different reps and in the end did not gave the money. I would not recommedn Progressive to new customets

Total Comments: 4

Posted: Wed May 18, 2011 02:25 am Post Subject:

Wow... seems like a _lot_ of the story is missing. Is this your carrier or the other person's? If you carrier did they issue a Reservations of Rights letter? Why did they not pay the claim? Perhaps they had a valid reason.

Posted: Wed May 18, 2011 06:57 am Post Subject:

I too feel a lot of things are missing. If the thing has been passed for investigation, it might take a much longer time than expected. You really can't guess when it will be settled.

Posted: Sat Jul 30, 2011 11:50 pm Post Subject:

bring them to small claims court!

Posted: Thu Aug 04, 2011 11:46 pm Post Subject:

Who is "them". I hope you don't think it's the insurance company.

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