by tusharagg87 » Thu Jul 31, 2008 06:00 am
If you have successfully made your last prospect into your customer, well done. Whenever you will be meeting your next prospect, do not be over confident. And the most important thing is never apply the same strategy to two customers. No two people in this world are same, so you can not tackle two different prospects in the same way. When I say strategy, I mean that how you approach your prospect and how you build up your conversation in the lights of your strong points.
So remember using different strategy every time for better conversion rate.
So remember using different strategy every time for better conversion rate.
Posted: Sun Apr 05, 2009 12:59 pm Post Subject:
Insurance agents need to be more concerned about their customer's needs. You can not ignore your customers as they are the ones through whom you get your bread(YOU here means INSURANCE AGENTS, Please do not mind).
Until and unless you would not hear to your clients and will not feel what their reaction is and what they think, you can't be a successful agent.
Posted: Sun Apr 05, 2009 01:15 pm Post Subject:
Insurance agents need to be more concerned about their customer's needs. You can not ignore your customers as they are the ones through whom you get your bread(YOU here means INSURANCE AGENTS, Please do not mind).
it is right that one need to give proper service to the client but i do have some bad experience on this part too...
There are so many clients which think that it is the sole responsibility of the insurance agent to pay the premiums of the client if the client does not have money when the insurance premium is due. This attitude is too much. How can agent pay for the premium from his own pocket and that to they think that agent gets lot more comission rather it does happen that agent's time and money goes in transportation and if one calculates the remainder amount after all deductions it is mere a slice compared to the efforts by insurance agent (this is more area specific)
the moment people will think that it is their own duty to pay for the premium of the insurance and agent's then that day will be a good day for all the agent's community. :wink:
Posted: Sun Apr 05, 2009 03:25 pm Post Subject:
I agree that you must use strategy in every different time. Well, you can plan a strategy early on based on the situation and the type of people you are going to encounter. There are not so many strategies that you can think of but at least you can have a lot of options to choose from. You can plan for a strategy cycle so that there would be variety of options and at the same time you dont need to think another strategy after you use the last one. Its kinda hard to do but easy to say.
Posted: Mon Apr 06, 2009 01:03 pm Post Subject:
Well, I never said that prepare specific, particular strategy for your each and every customer. You can not do this because you do not know whom you are going to encounter next. I want to say that never think that what you said and tried last time will work this time too. Again, as no two people are same, you can not apply this.
Posted: Tue Apr 07, 2009 09:47 am Post Subject:
Tushar is right.. You should change your strategy according to the situation.
Posted: Tue Apr 07, 2009 01:08 pm Post Subject:
Well, I never said that prepare specific, particular strategy for your each and every customer. You can not do this because you do not know whom you are going to encounter next. I want to say that never think that what you said and tried last time will work this time too. Again, as no two people are same, you can not apply this.
i think you misunderstand my post.. let me clear it... i didnt say that make different strategies for each people or customer, i said that in every different "types" of people, you need to have one. i'll give an example, wise thinking customer, if you encounter that type of person usually they have a lot of questions but most of the time they pretend to have more knowledge than you have. therefore, whenever you meet this kind of person, you already have laid plans on how to deal with them. types of people dont refer as an individual but groups of persons. of course, it is hard to identify the characteristics of a person but there are things that you will notice on them of what kind of people are they. its true that no two people are alike but if you refer to a whole bunch of people, you will notice that there are personalities that similar to each other.
i just got this idea from what i learn, though my area of field is different with insurance area, i think that they are similar in one area of work and that is giving the right service..
i hope i made it clear. :D
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