by lovemylife50 » Mon Nov 05, 2012 11:10 am
Please read and you will understand why I feel this way. On October 23rd, I called American Family Insurance concerning roof damage. I called three other roof companies to get an inspection, too; and all three companies arrived and examined our roof. Individually, they said the same thing: I had roof damage from the hail storm dated back in May. J
ay Umbaugh, American Family’s Property Claim Field (Senior) Adjuster, came over November 1st to inspect my roof. Promptly after, Mr. Umbaugh informs me that it wasn’t hail that damaged my roof – but I disagreed. He then made a ridiculous assumption that there was nothing wrong with our roof, so I told him that I am going to contact his boss. Before Mr. Umbaugh’s departure, said to me: You people are always looking for some money." I took his statement as an insult, as I’ve had American Family Insurance for some 35 plus
ay Umbaugh, American Family’s Property Claim Field (Senior) Adjuster, came over November 1st to inspect my roof. Promptly after, Mr. Umbaugh informs me that it wasn’t hail that damaged my roof – but I disagreed. He then made a ridiculous assumption that there was nothing wrong with our roof, so I told him that I am going to contact his boss. Before Mr. Umbaugh’s departure, said to me: You people are always looking for some money." I took his statement as an insult, as I’ve had American Family Insurance for some 35 plus
Posted: Fri Nov 09, 2012 10:46 am Post Subject: The roof will get repair
On Thusday Nov 8 2012 American Family Big Boss came over my house and give me a check to fix my roof. And also paid me for the insult!!
Posted: Mon Nov 12, 2012 12:02 pm Post Subject:
8)
Good job !!
Posted: Thu Nov 15, 2012 04:13 pm Post Subject:
If you have any neighbors in the area that may also have hail damage on their buildings roof, you should get them to report it as well. From what I understand if enough people in the general area are reporting it as well they are pretty much forced to take action. At least that's what a residential roofer once told me.
As far as the agent, maybe you should have one of the roofers that conducted the inspection to contact him. Sounds like you could use some back up. They are probably familiar with the situation, and have dealt with it in the past.
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