by Lori » Mon Mar 16, 2009 01:05 pm
Hello Lori,I am an independent glass shop owner and I have to say, the banner waving for the large glass chains is not respectful of family businesses that rely on customer satisfaction. We have to go above and beyond the larger chains because we don't have network dominance and steering to do the relations part of our business. Every customer that we service, we need to satisfy to ensure longevity. I hope you will give your local family businesses the chance to service your clientele and to show you that with the larger chains, you loose some of the personable aspects.
The above was left in my quick message...(maybe in everyones I don't know) by a poster calling themselves 'interested'
In response to this...I don't banner wave any glass company...the company I work for has a price set with safelite...therefore that is where I source the replaced glass..if a shop choses to use another glass company that is their option...I cannot however pay more than the safelite quote...nor will my company warrant that glass...the shop will have to do that thru their chosen vendor.
Posted: Wed Mar 25, 2009 01:20 pm Post Subject:
About your "Current" Scheme comment??
fred i was quoteing you...seethe current scheme enacted by the insurance industry (the one suppressing Collision Repair rates
fred, you WERE talking about rates and the 'survey' system when you typed this...refering to that (surveys) as a scheme.... :? where in the hell did this come from?The Democrat & Republican two party system/scheme has been around a lot more than 20 years, and ya know what???
geeze fred...re-read your own post...here it is..On that thought... the current scheme enacted by the insurance industry (the one suppressing Collision Repair rates) makes about as much sense as having the Collision Repair Profession setting __The__ Prevailing rate that __All__ insurance companies must accept as full payment for insurance premiums
The 'scheme' you and i were talking about was the survey, that has been around 20 years or better....still don't know what made you go off on the two party system rant or what on earth that has to do with ANYTHING in this thread.. :? Although I could agree with you about a lot of it, still...WAY off top topic ...please come back fred.. :wink:That Rant was an excellent example of my "seeing things from an employee point of view" Point.
(THAT wasn't a rant)...still don't know which employee you're talking about...and why do you say that like it's a dirty word? :? (employee) is an employer better than an employee? and if so how?Posted: Wed Mar 25, 2009 01:56 pm Post Subject:
Lori
Moderator
Post: 19 Mar 2009 22:54 :
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Quote:
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Hey Fred...how'd you do that? :)
Lori,
I just Today noticed the Question above.
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From time to time when I get Curious and/or Bored I will open Microsoft System files (along with other Non-Microsoft Software files) with a text program like Note Pad or Word Pad. Then visually scan them for "Phone Home" modules.
For example, AUHOOK.DLL : When one first sets-up their Computer they will be prompt to select if they want Window's to Automatically check for "Up-dates" every time you start your computer _or_ if you would prefer to do that manually.
This leads one to assume that if you check [automatic] your computer will go to Microsoft's update source etc.
And if one chooses to manually check for up-dates your computer will _not_ contact Microsoft.
AUHOOK.DLL is the module that Microsoft uses for up-date checking. The rub here is that if one selects [auto-update] this program sends a packet to : http://windowsupdate.microsoft.com This URL is embedded in the file AUHOOK.DLL
But on the other hand if one selects to [manually up-date] this program sends a packet to : http://www.microsoft.com This URL is also embedded in the file AUHOOK.DLL
My point [sort of ] No matter which you select your computer will contact Microsoft every time you or anyone Starts your computer. Buy a used computer at a yard sale and go on-line. Guess what?? Microsoft knows where that computer is at. Spooky ain't it..!!!
OOP's I got a little side tracked, sorry about that.
Anyway... These Machine Code programs generate a lot of "Strange" text characters that one can Highlight, Copy, and Store in a Text file for other uses. Like posting on Discussion Boards.
FK,
Posted: Wed Mar 25, 2009 02:31 pm Post Subject:
Lori, Here's what _YOU_ typed.
Fred this ''scheme'' as you call it has been going on well over 20 years...where you been?
Which implies to me that I'm behind the times and some how "Current" is the wrong word to use??? Sooooooo to help you comprehend I gave another example [political parties]... even though Dem's & Rep's have been around for a long time... they are still Current.
I guess you missed that one too.
FK,
Posted: Wed Mar 25, 2009 10:33 pm Post Subject:
Spooky ain't it..!!!
yep big brother, err big bill are watching.. :wink:These Machine Code programs generate a lot of "Strange" text characters that one can Highlight, Copy, and Store in a Text file for other uses. Like posting on Discussion Boards.
:wink:I guess you missed that one too.
geeze fred plz don't be snotty i'm on day three of trying to quit smoking after 37 years straight.. :roll: :wink: No I didn't mean at all that you were behind the times, just that you know as well as i do that the rate survey (schemes as you call them) have been going on well over 20 years...i meant by 'where have you been?' what have you done to change it? you're still giving them the answers right?Posted: Thu Mar 26, 2009 10:18 am Post Subject:
you're still giving them the answers right?
Giving » Who « the answers ?? To » What « questions ??
FK,
PS, on the Smoking... "Git Errr Done"... Free yourself from that bad habit.
Posted: Thu Mar 26, 2009 10:23 am Post Subject:
PS, I've noticed in this Thread that my Dollars don't change [increase] when I submit a Post.. ??
What's up with that?
FK,
Posted: Thu Mar 26, 2009 11:26 am Post Subject:
Giving » Who « the answers ?? To » What « questions ??
the 'survey-ors' whomever calls or sends a letter asking what your door rates are..PS, I've noticed in this Thread that my Dollars don't change [increase] when I submit a Post.. ??What's up with that?
Cause it's in the 'pub'...no payments for posts in the pub..PS, on the Smoking... "Git Errr Done"... Free yourself from that bad habit
I'm tryin' hard buddy, day four!Posted: Thu Mar 26, 2009 01:08 pm Post Subject:
[quote:2ca8767766] Quote: Giving » Who « the answers ?? To » What « questions ??
the 'survey-ors' whomever calls or sends a letter asking what your door rates are..
[/quote:2ca8767766]I don't participate.
I do remember one morning receiving a Mail survey From state farm, back in the 1980's. Even without a sip of coffee and only one eye open it was obviously rigged. Soooo it went into my "when I need a Chuckle read this stuff again" File.
FK,
Posted: Thu Mar 26, 2009 03:14 pm Post Subject:
Fk, I just tossed a farmers insurance group survey in the round file yesterday. What is the point of a survey if they want to know what your current rates are, they already know. They had my address, they have my federal ID and they have my last rates on an estimate provided to a customer. Why don't they ask, what is your posted door rate, not the prevailing rate forced upon shops in our area. Or what is the rate you plan to use in the coming months to make a reasonable profit.
Posted: Thu Mar 26, 2009 09:29 pm Post Subject:
.
.
Mike of the Ozarks,
Your right, if its higher than what they want to pay you get the old "We only pay $ XX.xx"
I wonder if they make a note that the Repairer's rate was $4.oo more than what's on the insurer est.? Or is it recorded as another Shop's Rate of $4.oo less than it really is? I wonder if insurance Co.s record that the Owner of the car (their insured) Paid the additional $4.00 per hour out of pocket?
But then there is no way of knowing without the insurer opening their Books and sending Collision Repair Shop's copies of the documentation that supports their claim. You know... to Prove their Honesty.
Surely they wouldn't object. After all... they see nothing wrong with demanding Collision Repair Shop's documentation that supports a "Body shops" claim. You know... to Prove their Honesty.
That's my 2¢ for now. ( maybe ± a couple ¢ ) :)
FK,
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