Customer collected insurance money but paid lien holder only

by pjm7771 » Tue Sep 08, 2009 05:17 pm

My customer filed insurance claim for her accident. I am the lien holder. Check was issued to her. She did not pay off her loan. She has been making monthly payments but suddenly quit..What if anything can I do to collect the remainder of the loan?

Total Comments: 2

Posted: Tue Sep 08, 2009 08:53 pm Post Subject:

Knock on her door and ask her for the money? Go get the car?

I'm not sure why you mention the insurance claim and payment. If her insurance did not pay the claim, the carrier was not under an obligation to put your name on the check. If it was her carrier, were the repairs made with the money she was paid? If so, your interest was protected.

Posted: Wed Sep 09, 2009 11:21 am Post Subject:

Was her vehicle totaled with this claim? Was it her insurance or another (at fault) carrier? Have you tried to contact her?

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