by creativeglas » Sun Sep 20, 2009 01:38 am
We were in an accident in Scotland Mar 31. The other party admitted fault on May 29. (We were parked). We were charged $900 and were told we would be reimbursed. It is now six months later and they are still saying we'll be reimbursed. We have been dealing w/AI Claims Solutions. We live in U.S. Is there someone we can contact to help us collect? Thanks.
Posted: Sun Sep 20, 2009 02:39 am Post Subject:
Have you asked them what the delay is/why they have not issued payment? That would be my first question.
Posted: Sun Sep 20, 2009 03:55 pm Post Subject: Rental Accident
I don't know what the original delay was but now they said they normally send an estimate to the third party insurer. However, the car had been repaired so they wanted an actual invoice. This was sent over a month ago to the other's insurance company.
Posted: Sun Sep 20, 2009 05:17 pm Post Subject:
When you mentioned that the repair bill was sent over a month ago what did they say. Did they give you another time frame?
You need to ask these questions. You mention its been 6 months but they you state that you don't know what the delay was. I'm guessing you were not told as you did not ask. If they tell you its going to be another week, call back in a week to see if it has been paid. If not, speak to a supervisor.
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