Why do they keep you on hold so long when you do get through

by martsy » Thu Sep 24, 2009 05:24 pm
Posts: 1
Joined: 24 Sep 2009

Called on Monday and was told you would call the patient or me. No one called either. Called today and got Cindy. She put us on hold.

Total Comments: 2

Posted: Thu Sep 24, 2009 06:57 pm Post Subject:

This is how all people like you are treated. It's perfectly normal. What are you complaining about?

Posted: Fri Sep 25, 2009 06:53 am Post Subject:

Thats normal with most of the companies, but depends on the agent, some fo them tell you why they are puttign you onhold and for how long

Bad ones do nto care

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