by mocomerford » Mon Oct 26, 2009 12:00 am
I am having problems from an accident that happened over 2 & 1/2 years ago. My insurance company paid a claim but has now sent the claim to subregation and is trying to collect money from my family? I spoke with a representative of the company who said it was a mistake and was apologetic. and colsed the case. When MY agent heard she sent it back to subregation? now what?
Posted: Mon Oct 26, 2009 04:44 am Post Subject:
Your agent has no control whatsoever over the claims process. Called your insurance company and speak to the person handling the file in order to get to the bottom of this.
Posted: Mon Oct 26, 2009 09:31 am Post Subject:
Yes right mocomerford, your insurance agent is being plain irresponsible. Speak with your insurance company again and ask them to take care of matters. Also, think over if you want to work with this agent or not.
Add your comment