Is there a way to request that Insurance company replace all

Posted: Thu Nov 12, 2009 09:12 pm Post Subject:

USAA - I doubt it. You can always work your way up the chain of command and see what answer you get. They really don't owe you for carpet in rooms that are not open to where the damage is located.

Posted: Thu Nov 12, 2009 09:20 pm Post Subject: Is there a way to request that Insurance company replace all

Thanks. Usually in the past USAA was good about replacing the carpet, but I guess times have changed.


When I said, doored areas I didn't mean totallyout of the site of the damage areas. I live in a Ranch style house and all the flooring runs together. You still think they won't oblige?

Posted: Thu Nov 12, 2009 09:26 pm Post Subject:

I used to do some work for USAA and if there was a door that could close between the two rooms then they would usually cut it off at that point. Now I say usually, since sometimes they went above and beyond what was required according to the policy. This seemed to depend on the member and or their "status" (this was my opinion and was never confirmed).

Posted: Fri Nov 13, 2009 02:31 pm Post Subject: USAA Carpet Replacement

Thanks for the advice. At least I won't be to upset should they tell me No!

Posted: Thu Nov 19, 2009 08:25 pm Post Subject:

The insurer will meet their legal obligation to you and no more, especially if you try and force them to do something they don't wan to.

If you want to re-carpet your house, I'd suggest asking your insurer to give you cash in the amount they would ahve had to pay to replace the carpet in settlement of the claim. You can then use this money as part of the cost to re-carpet the rest of the home.

Compromise may get you further than threats or tryingto foce the situation. as the saying goes "you catch more flies with honey than vinegar"

Posted: Fri Nov 20, 2009 06:46 am Post Subject:

"you catch more flies with honey than vinegar"