by Charles2joy40 » Wed May 06, 2009 12:32 am
The damaged occured on the 11th of April and the mortgage company continues to tell me they don't have any additional information for me. I've spoken to the insurance company on more than 2 occasions they have advised the settlement letter and check has been sent to the mortgage company and if I would like a copy of it to contact the mortgage company. Well mortgage company continues to say they have not been notified nor have they received a check! I just want my home fixed so i can move on... What's left to do?
Posted: Wed May 06, 2009 02:45 am Post Subject:
Who is an insured on the policy? If your name is listed as insured call the insurance company, speak to a supervisor or manager and let them know since you are an "insured" that they are _required_ to provide you this information. If they won't, explain that you will be filing a complaint with the Dept of Ins... and do so.
Posted: Wed May 06, 2009 04:09 am Post Subject:
I handled a lot of claims for forced placed insurance. It is like pulling teeth for the insured to get a policy, let alone any answers from the mortgage company. Keep hammering them both till one figures out what the other is doing.
Add your comment