UNEXPECTED PREMIUM INCREASE
by Guest »
I make insurance payments through automatic bank withdrawls. I noticed that my last withdrawl was exceptionally high. I phoned my American Family Agent to ask about this and was told that since my adult daughter is now living with me she must be assigned to one of my vehicles as a drive and that this caused my premiums to rise. Not only was I not notified about this, it was done without my knowledge or consent. I explained that my daughter had her own vehicle and her own insurance policy through another company. I was told that this did not matter.