What are the 10 things a saleperson should not do during a sales appointment?
Total Comments: 16
Posted: Tue Sep 16, 2008 07:18 am Post Subject:
Hi all..
Alongside all these qualities the sales rep shouldn't ever forget to depict the following while communicating in order to grab the attention of the prospect-
* Professional greeting
* Smiling with confidence
* Pausing at the right places
* Waiting for affirmatives
* Listening till the prospect closes his mouth
All of these qualities, would automatically reflect the level of confidence within him as also a measure of his professionalism. These qualities are definitely the parameters that enable the prospective client to build in an initial impression of the quality of work that he might expect from the organization that the rep is representing. Evan
Posted: Tue Sep 16, 2008 08:00 am Post Subject:
A sales rep should never forget to exhibit the following qualities-
Pleasing personality
Professional attitude
Pausing at the right places
Effective tone modulation
Waiting for affirmatives
Introducing needful benefits
A courtesy close (irrespective of whether a deal is closed or not)
Assurance of further assistance in the future
Regards, ArindamSenIndies
Posted: Tue Sep 16, 2008 10:44 am Post Subject:
Hi arin..I'd agree with you on one point- it is very important to present the right kinda benefits in front of the client. Now suppose, you're selling a family purchase benefits program to me & you're trying to push a benefit that offers discounted movie ticket prices. On the other hand you're selling the same program to a 25 years old guy highlighting the benefit of a warranty period for certain goods of daily use. Over here I'd rather believe that you're not in the right track.
Regards, Fatman
Posted: Tue Sep 16, 2008 10:48 am Post Subject:
Yes, it is quite evident that a young man would be more interested in a movie ticket than a middle-aged man. Similarly, it could be more beneficial for an older man to have discounted prices for goods of daily use. Roddick
Posted: Tue Sep 16, 2008 01:07 pm Post Subject:
Hi,
There are certain sales offers wherein there are trial periods. The client could try it for a specified period beyond which he might exercise his right to cancel the product or service. Now, for such products or services it is very important that the sales rep would provide the client with the following-
Exact date since when he would be charged
The exact price
The toll free number that he has to call in order to get it canceled
The exact time-frame by which is he is supposed to get the paper works ready
If all said above are falling in place, then I guess the chances of discrepancies later on get minimized to a great extent.
Thanx, Fatman
Posted: Fri Oct 03, 2008 01:48 am Post Subject:
I wouldn't do anything on a trial period because this usually means you have to give bank info about your account so that they can bill you. I have seen far too many times companies dipping in to peoples accounts and taking more than they should, payment before due date, and a million other things. I will not give anyone my info. Just doesn't sound safe.
Posted: Tue Sep 16, 2008 07:18 am Post Subject:
Hi all..
Alongside all these qualities the sales rep shouldn't ever forget to depict the following while communicating in order to grab the attention of the prospect-
* Professional greeting
* Smiling with confidence
* Pausing at the right places
* Waiting for affirmatives
* Listening till the prospect closes his mouth
All of these qualities, would automatically reflect the level of confidence within him as also a measure of his professionalism. These qualities are definitely the parameters that enable the prospective client to build in an initial impression of the quality of work that he might expect from the organization that the rep is representing. Evan
Posted: Tue Sep 16, 2008 08:00 am Post Subject:
A sales rep should never forget to exhibit the following qualities-
Regards, ArindamSenIndies
Posted: Tue Sep 16, 2008 10:44 am Post Subject:
Hi arin..I'd agree with you on one point- it is very important to present the right kinda benefits in front of the client. Now suppose, you're selling a family purchase benefits program to me & you're trying to push a benefit that offers discounted movie ticket prices. On the other hand you're selling the same program to a 25 years old guy highlighting the benefit of a warranty period for certain goods of daily use. Over here I'd rather believe that you're not in the right track.
Regards, Fatman
Posted: Tue Sep 16, 2008 10:48 am Post Subject:
Yes, it is quite evident that a young man would be more interested in a movie ticket than a middle-aged man. Similarly, it could be more beneficial for an older man to have discounted prices for goods of daily use. Roddick
Posted: Tue Sep 16, 2008 01:07 pm Post Subject:
Hi,
There are certain sales offers wherein there are trial periods. The client could try it for a specified period beyond which he might exercise his right to cancel the product or service. Now, for such products or services it is very important that the sales rep would provide the client with the following-
If all said above are falling in place, then I guess the chances of discrepancies later on get minimized to a great extent.
Thanx, Fatman
Posted: Fri Oct 03, 2008 01:48 am Post Subject:
I wouldn't do anything on a trial period because this usually means you have to give bank info about your account so that they can bill you. I have seen far too many times companies dipping in to peoples accounts and taking more than they should, payment before due date, and a million other things. I will not give anyone my info. Just doesn't sound safe.
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